The CMA has urged Facebook and eBay to act to prevent the sale of fake reviews through their sites.
The Competition and Markets Authority (CMA) has found disturbing proof that there’s a thriving marketplace for fake and deceptive online reviews. After internet sweeps performed in the period November 2018 to June 2019, the CMA was involved regarding over 100 eBay listings offering fake reviews for sale. It also identified – throughout the same period – 26 Facebook groups in total where individuals offered to write down fake reviews or businesses recruited people to write fake and deceptive reviews on popular shopping and review sites.
Continue reading “CMA expects Facebook and eBay to tackle sale of fake reviews.”
It is estimated that over three-quarters of UK internet users think about online reviews once selecting what to shop for. Billions of pounds of people’s spending are influenced by reviews every year. Fake and deceptive reviews not only causepeople making poorly informed decisions and buying the incorrect products, however they’re also illegal under consumer protection law.